Privacy Policy

FUKU AI Pte. Ltd. (Singapore)

Version 1.0 | Effective Date: 31 October 2025

This Privacy Policy ("Policy") describes how FUKU AI Pte. Ltd. ("FUKU AI," "we," "us," or "our") collects, uses, discloses, and manages personal data in connection with your access to and use of the FUKU AI website, applications, platforms, and services (collectively, the "Service"). This Policy is governed by the Personal Data Protection Act (PDPA) of Singapore.

By accessing or using the Service, you consent to the collection, use, disclosure, and retention of your personal data as described in this Policy.

1. Personal Data We Collect

We collect personal data that is necessary for the purposes described below. Examples include:

  • Personal Identifiers: Name, email address, telephone number, company name, job title.
  • Account and Transaction Data: Login credentials, account settings, subscription, and billing information.
  • Usage and Technical Data: IP address, device information, browser type, interaction, and activity logs.
  • Communications Data: Inquiries, support requests, feedback, and other correspondence.
  • Cookies and Similar Technologies: Cookies, pixels, and tracking identifiers to facilitate Service functionality and analytics.

We collect personal data from you directly when you register, subscribe, contact us, or otherwise use the Service. We may collect certain data automatically through your interaction with the Service.

2. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose personal data for the following legitimate purposes:

  • Service Delivery: To provide, operate, maintain, and improve the Service.
  • Communication: To respond to inquiries, send transactional messages, updates, notices, and service-related alerts.
  • Personalisation and Analytics: To understand usage patterns, improve user experience, and optimise Service functionality.
  • Fraud Prevention and Security: To detect and prevent fraud, abuse, security incidents, and illegal activities.
  • Legal Compliance: To comply with applicable laws, regulations, courts, and law enforcement requests.
  • Marketing (with Consent): With your consent, we may use personal data to send promotional content. You may opt out of marketing communications at any time.

We will only process personal data for purposes that a reasonable person would consider necessary in the context of your interactions with us, unless otherwise permitted under the PDPA.

3. Legal Basis and Consent

Where required under the PDPA, we will obtain your consent for the collection, use, and disclosure of personal data. Consent may be obtained explicitly, electronically, or implied where appropriate in accordance with applicable law. Individuals may withdraw consent, subject to legal or contractual restrictions, by contacting us as described below.

4. Disclosure of Personal Data to Third Parties

We do not sell your personal data.

We may disclose personal data to:

We require third parties to provide comparable levels of data protection to those described in this Policy or otherwise permitted under PDPA.

5. Security and Protection

We implement reasonable and appropriate technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, copying, use, or modification. These measures include access control, encryption in transit and at rest, and secure storage practices.

Although we strive to protect personal data, no security system is impenetrable, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected (including legal or regulatory obligations). When personal data is no longer needed, we will either delete or anonymise it in a secure manner consistent with our retention policies and PDPA requirements.

7. Cross-Border Transfers and Safeguards

Where personal data is transferred outside Singapore, we ensure that the recipient provides a standard of protection comparable to the PDPA, unless an exception under the PDPA applies.

Transfers may be governed by contractual safeguards, binding agreements, or other legally recognised mechanisms as required.

8. Your Rights under PDPA

Subject to the PDPA and applicable exceptions, individuals have rights in relation to their personal data. These include:

  • Access and Correction: You may request access to the personal data we hold about you and request correction of errors.
  • Withdrawal of Consent: Where processing is based on consent, you may withdraw consent relating to future processing.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where feasible.
  • Restriction or Objection: You may request that we restrict or stop processing your personal data in certain circumstances.

To exercise any of these rights, please contact us using the information in Section 12 below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to support and enhance the functionality of the Service, to remember preferences, and to measure usage. You may manage or disable cookies through your browser settings. Disabling cookies may affect Service performance.

10. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will delete it as soon as practicable.

11. Changes to This Policy

We may update this Policy to reflect changes in legal requirements, data practices, or Service features. Material changes will be notified via the Service or email before they take effect. Continued use of the Service after changes constitute acceptance of the updated Policy.

12. Contact Information

For questions, requests to access or correct personal data, or to withdraw consent, contact:

FUKU AI Pte. Ltd.
Email: service@fuku.ai